A strong brief protects time and finishes
South Kensington interiors can be highly finished while concealing a complicated history of conversion, service routes and previous alterations. Begin with photographs that show the whole wall, floor and neighbouring fittings, not only the damaged point. State what the item must carry or how it should operate. A floating shelf for books is a different proposition from a decorative ledge; a door scraping on a rug differs from one binding in its frame. Where furniture, artwork or bespoke joinery surrounds the work, agree what the customer will move and what protection is expected. Good preparation reduces exploratory drilling, rushed product choices and avoidable disturbance to an occupied room.

