Open and inspect the product before the electrician arrives
Confirm the exact model, parts list, canopy size, cable length and fixing plate. Check for transport damage and retain packaging. Identify whether lamps are included and whether claimed dimming requires specific controls. A fitting marketed as easy to install may still be heavy, awkward to assemble or unsuitable for the existing supply and background. Do not modify a mounting plate or cut decorative parts to make an uncertain product fit. Send clear photographs of labels and instructions to the service provider. For a long or fragile pendant, plan a clean assembly surface and a safe method of holding it during connection. Product readiness reduces paid time spent searching for missing screws and prevents the old light being removed before a viable replacement is confirmed.

